Acceptable Use Policy

1. Permitted Use

BuilderBuddy is intended for use by tradespeople and small businesses for the purpose of creating job quotes, managing jobs, and communicating with customers. Any use of the Service must be lawful and in accordance with these terms.

2. Prohibited Activities

You must not use the Service to:

• Violate any applicable law, regulation, or third party rights
• Upload or transmit content that is unlawful, harmful, defamatory, or fraudulent
• Impersonate any person or entity or misrepresent your trade qualifications or credentials
• Upload content containing viruses, malware, ransomware, or any malicious code
• Attempt to gain unauthorised access to our systems, servers, or databases
• Use automated scripts, bots, or scrapers to access or extract data from the Service
• Resell, sublicense, or commercially exploit the Service without our written permission
• Use the Service to harass, intimidate, or harm any individual
• Create multiple accounts to obtain additional free trials
• Use the Service in any way that could damage, disable, or overburden our infrastructure

3. Content Standards

Any content you upload including job descriptions, images, and files must:

• Be accurate and not misleading
• Not infringe any intellectual property rights
• Not contain personal data of third parties without their consent
• Not be obscene, offensive, or discriminatory

4. Reporting Violations

If you become aware of any misuse of the Service please report it to team@builderbuddy.co.uk. We take all reports seriously and will investigate promptly.

5. Enforcement

We reserve the right to investigate any suspected violation of this policy. Where a violation is confirmed we may suspend or terminate your account, remove offending content, and report the matter to relevant authorities where required by law.